FAQ’s

Is Teknicians reputable?

Safety and security of your information is our priority at Teknicians. Over 3.7 million customers across ten countries depend on us for reliable tech support services . With a track record of thousands of technical issues resolved satisfactorily, Teknicians tech experts have extensive knowledge of wide range of computing devices and software. Teknicians tech experts utilize the power of a robust knowledge database along with comprehensive set of tools and advance technology to provide unmatched tech support round-the-clock, 365 days a year./p>

Will my files and data remain secure in my system?

We assure our service is fully secure and our technicians will keep your information safe. We will never share your information with any third party. We don’t save any of your data- we only access remotely- so your information never leaves your computer. You will never need to share passwords with a technical support specialist, simply enter passwords yourself when prompted. We strive to maintain transparency in the solutions we use; you will always know what we’re doing when we’re working with you.

How long do I have to wait to get answers to my call?

You can reach us many ways- online chat, email, or by phone. We strive to attend to calls and give assistance as quickly as possible. Our technicians are available 24 hour a day, 7 days a week.